Eprint

Request to Upgrade Controller Firmware

Request to Upgrade Controller Firmware for DocuPrint CP505 d/CP555 d and DocuPrint P505 d/P508 d

August 1 2018

Dear Customer,
Please be advised that the Tap to Print feature does not work as per specification for the DocuPrint CP505 d, DocuPrint CP555 d, DocuPrint P505 d and DocuPrint P508 d, which have been on sale since May 7th, 2018.

Target products

  • DocuPrint P505 d
  • DocuPrint P508 d
  • DocuPrint CP505 d
  • DocuPrint CP555 d

Summary of Issue

Customers may note that after installation the following occurs:

  • Tap to Print feature is unavailable due to failure to launch of the Print Utility, even when holding the Android OS device which supports NFC to the DocuPrint product.
  • Tap to Print feature is unavailable due to failure to launch of the Google Play Store even when holding the Android OS device which supports NFC to the DocuPrint product.

How to Fix

Upgrading the device firmware will result in the Tap to Print feature working to specification.

Downloads

Customers please download the firmware from here:

DocuPrint P505 d –
http://onlinesupport.fujixerox.com//driver_downloads/180704_DP_P505_AP.EXE
DocuPrint P508 d – 
http://onlinesupport.fujixerox.com//driver_downloads/180704_DP_P508_AP.EXE
DocuPrint CP505 d – 
http://onlinesupport.fujixerox.com//driver_downloads/180704_DP_CP555_AP.EXE
DocuPrint CP555 d – 
http://onlinesupport.fujixerox.com//driver_downloads/180704_DP_CP555_AP.EXE